Privacy policy

Information we collect

• Order details: your name, email, phone number and delivery address.
• Account details, if you create an account: your name, email, phone number, saved addresses and wishlist. Your password is stored encrypted and we cannot read it.
• Messages you send us through the contact form, WhatsApp, phone or email.
• Reviews you choose to post.
• Basic technical information such as your browser type and the pages you visit, used to keep the site working and secure.

Payment information

Payments are made on Paystack's secure page. Your card number, CVV and PIN go directly to Paystack and are never sent to or stored by us. We only receive confirmation of the payment, its amount and a reference.

How we use your information

• To process, deliver and support your order.
• To contact you about your order or delivery.
• To answer your questions and messages.
• To send occasional news and offers, only if you agree to it. You can opt out at any time.
• To prevent fraud and keep the site secure.

Who we share it with

We never sell your information. We share only what is needed with the companies that help us run the store: Paystack (payments), delivery partners (your name, phone and address, to deliver your order), and our website and hosting providers. We may also share information where the law requires it.

How long we keep it

We keep order records for as long as needed for accounting and legal purposes. You can ask us to delete your account at any time.

Cookies

We use essential cookies to keep your bag and sign-in working. We do not use advertising cookies.

Your rights

You can ask to see the information we hold about you, correct it, delete it, or stop receiving marketing messages. Contact us using the details below and we will respond within 30 days.

Security

Our site uses encrypted connections (HTTPS), and access to customer information is limited to the people who need it to run the store.